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Commercial Waste Zone Services in New York City

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NYC Sanitation Announces Phased Implementation Schedule

The Department of Sanitation has set a staggered rollout for new service zones, beginning in Fall 2024 and continuing through early 2026.

Timeline per Zones

Queens Central: Starts September 3, 2024 → Fully implemented January 2, 2025

Bronx East: Starts October 1, 2025 → Fully implemented November 30, 2025

Bronx West: Starts October 1, 2025 → Fully implemented November 30, 2025

Queens Northeast: Starts January 1, 2026 → Fully implemented February 28, 2026

Brooklyn South: Starts January 1, 2026 → Fully implemented February 28, 2026

Ensure your compliance and contact RTS for containerized services.

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Smarter Waste Management Starts Here

The Commercial Waste Zones (CWZ) program has transformed New York City’s commercial waste collection system by dividing the city into 20 zones, promoting a more organized, sustainable, and customer-focused approach.

RTS NYC has been selected as a key service provider under this transformative program.

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Your Trusted Haulers

RTS is a leading North American waste management company, offering a 360 approach to keep your waste operations efficient and sustainable.

As a NYC-based company, our experienced haulers and TRUE Zero Waste certified team are ready to help you become CWZ compliant.

Together, let’s pave the way for a greener, more resilient city.

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Why NYC Customers Choose RTS

Dependable PickupsFulfill ESG GoalsAI-Driven Equipment & Solutions24/7 Customer Support

Dependable Pickups

Count on RTS for reliable and timely waste pickups tailored to your business needs. Our dedicated team ensures that your waste management operations run smoothly, allowing you to focus on what matters most — your business.
Dependable Pickups

Fulfill ESG Goals

Partner with RTS’ LEED accredited and TRUE Zero Waste Certified team to fulfill your Environmental, Social, and Governance (ESG) goals. Our comprehensive solutions and data-driven approach will help you achieve your sustainability targets and make a positive impact on the environment and the community.
Fulfill ESG Goals

AI-Driven Equipment & Solutions

RTS drives cleaner, greener and more cost-efficient materials management with our Pello Smart Bin Solutions. Our state-of-the-art sensors and innovative platform optimize waste management processes to reduce emissions and increase waste diversion.
AI-Driven Equipment & Solutions

24/7 Customer Support

How can we help? Our Support Desk experts are here to solve emerging challenges to keep your waste management efficient and sustainable.
Chat with a Local Rep Contact Customer Support
24/7 Customer Support

Trusted by our local partners.

We design custom solutions to meet the waste goals of even the largest businesses and properties. Learn how we go beyond traditional waste services to drive new value for our clients.

 

 

 

 

 

Built to be better.

9,276,367 tons of waste diverted from landfills.

Join our partners across North America and achieve your zero waste goals with our TRUE certified and LEED accredited team.

  • Recurring waste, recycling, organics, and bulk removal
  • Waste diversion reporting
  • Staff training and sustainability education
  • LEED waste audits
  • 24/7 customer service

Connect with a smarter + effective waste solution.

Optimize your business’s waste management and reduce your environmental impact with RTS’s tailored solutions. Our expertise ensures efficient, responsible waste disposal that aligns with your operational needs and sustainability goals.

Connect with a Waste Expert

 

RTS Service Zones

RTS is ready to provide all services in Upper Manhattan, Bronx West, and Queens Southeast, and containerized services in all 5 Boroughs. Learn more about RTS waste services and dumpster rentals.

 

RTS awarded Commercial Waste Zone Contracts.

RTS Services

Pickup Status Updates

Easily view the status of today’s waste collection service

Invoice + Payment

Review detailed invoice history and make current service payments

Modify Service Schedules

Quickly edit service schedules to fit the needs of your business

Schedule Pickups

Plan next-day on-demand pickups for bulky or specialized items

View Waste Data

Track improvement of waste diversion data alongside your sustainability goals

Service Notifications

Get updates on service delays, holiday schedules, policy changes, and more

Your Waste Collection Zone

Search a New Address or Talk to a Specialist
Contact Us

Get Ready for CWZ.

Got a question?  Fill out this form and we’ll get back to you as soon as possible. You can also request initial service by calling us at 646-440-4220.

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The future of waste is zero.

At RTS we design custom solutions to meet the waste goals of even the largest businesses and properties.
Learn how we go beyond traditional waste services to drive new value for our clients.

Barclays Center

Premier NY sports stadium wins at waste diversion with out-of-the-box programs.

Whole Foods

Committed to New York City Zero Waste Challenge with optimized sustainability programs.

Citi Field

Citi Field diverts from landfill and finds new home for reusable stadium materials.

Effortless Service Management Portal

Connect seamlessly to our singular integrated platform for the key operational and sustainability metrics you depend on. Real-time tracking and verification of your waste management services provides valuable insights to optimize your sustainability efforts.

On the RTS portal, you can:
  • Easily view all your sites and service calendar
  • Manage all account billing
  • Submit and track service inquiries and support requests
  • Gain real-time insights into your bins with Pello Smart Sensor alerts and metrics

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At RTS, our embedded technology and sustainability services enable waste operations to be smarter, more efficient, and more effective. By harnessing the power of innovation, we can reduce waste and build a better, more sustainable future for generations to come.
Gregory Lettieri, Co-Founder + CEO, RTS

FAQ

How do I request initial service?

You can request services in a number of ways:

How do I contact customer support?

If you have questions, concerns or a service request, you can contact our customer support team 24/7:

  • Call RTS’s customer service number 646-440-4220
  • Send an email to customerservice@rts.com
  • Submit a ticket atsupport.rts.com

We are accepting new customers. If you’re interested in receiving a quote or chatting with an NYC team member, contact us.

New York City
Commercial Waste Zones
Pricing Guide

Maximum Rate Schedule: Curbsite Service ( Bronx West only)
Maximum fixed monthly charge based on frequency of collection
1 day overnight 2 days overnight 3 days overnight 4 days overnight 5 days overnight 6 days overnight 7 days overnight
$44.57 $89.16 $133.73 $178.30 $222.89 $289.75 $401.19
Maximum Weight/Volume Based Charge
Per 100lb Refuse Per CY Refuse
$15.43 $23.66

Maximum Service Charge per Pull (all zones)
Open-Top Container
Haulers 10-19 CY 20-29 CY 30-39 CY 40+ CY
RTS $648.08 $786.96  $1,064.70 $1,203.58
Compactor
Haulers 10-19 CY 20-29 CY 30-39 CY 40+ CY
RTS $977.27 $1,563.62 $2,345.44 $2,638.62
Additional Fees (all zones)
Pickup Outside of Service Hours 20%
Pickup within 2 Hours 20%
Container/Compactor Cleaning $360.05
Deliver, Replace, or Remove Carts/Containers $257.18
Rental of Equipment $678.94
Return Rate if Carter Must Return $10.29
Entry Required for Collection Service $25.72
Pickup Delays $51.44
Container Overfill $10.29
Contamination Fee for Recyclables & Organics $514.35
Late Payment Fee $77.15
Insuffient Funds Fee $36
Credit Card Payment 2%
Max Rates: Ancillary Equipment

(Monthly Charges)
Balers (up to & including 36”) $483.49
Balers (between 37” & 50”) $550.35
Balers (above 50”) $678.94
Container Sensor $514.35
Max Monthly Rental Charge

Compactor
10-19 CY $617.22
20-29 CY $720.09
30-39 CY $925.83
40+ CY $925.83

Contact us.

RTS – Recycle Track Systems, Inc

115 Broadway, 14th Floor
New York City, New York, 10006, USA

 

Customer Support: 646-440-4220
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Service requests

New Customers: Request a Quote