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Our Service

How we work together.

Customized Operations Plans

Our onboarding team collaborates on-site with your municipal leaders to conduct an analysis of your current operations, identify opportunities for improvement, create a plan that works for your town or city, and ensure a smooth transition of services.

Plans
Tech-Driven Analytics

We partner with local haulers and equip them with our tracking technology. Data is sent to our internal platform in real time so that it can be immediately utilized for scheduling alerts allowing residents and municipal operations to be prepared. Our analytics and reporting system empowers communities to improve operational efficiency and environmental impact.

Analytics
Customer Support + Education

We take pride in delivering excellent customer service. A service representative will be assigned as your municipal leaders’ internal point of contact. US-based phone support and a personalized internet portal are available for your residents’ service needs. We provide your community with educational materials covering our services and sustainability best practices.

Support

Build a custom waste plan for your community.

Waste Material
  • Solid waste
  • Recycling
  • Organic composting
  • Yard waste
  • Seasonal and on-demand bulk pickups
  • On-demand e-waste
Equipment
  • Hauler tracking technology
  • Internal analytics platform
  • Optional residential totes
  • Optional dumpsters for municipal buildings
  • On-demand scheduling app
Sustainability Offerings
  • Resident education
  • Waste stream transparency
  • Waste audits & diversion reports
  • Diversion rate improvement
  • LEED-accredited sustainability consultants
Customer Service
  • On-site service planning and transition team
  • Dedicated service representative
  • US-based customer service team
  • Resident-focused web portal
  • Scheduling and tracking of pickups
  • Consistency in pickups, drivers and routes
  • Partnerships with a local hauler who will service your town or city

The City of La Porte is committed to exploring new technologies in order to provide optimal services for our citizens. Working with a forward-thinking partner, such as Recycle Track Systems, will enhance our ability to make data-driven decisions and run utilities more effectively for our community.

–MAYOR MARK KRENTZ, LA PORTE, IN

"My town is a new customer. I live on a state highway at the top of a blind knoll. For years I have tried to get our town's contracted haulers to put my barrels behind my split rail fence so they don't roll out onto the highway and cause an accident but to no avail! Your haulers (both garbage and recycling) without request, have put the barrels back behind my fence WITH the tops on since you took over 1/1/2020!! Thank you to RTS for [partnering with] caring haulers!"

- Homeowner, Mendham, NJ

"Our town recently switched to RTS. Sure, they do basics well. On time, no mess on the street, etc. As expected - and an improvement. They also go way above and beyond. I had to dispose of a LOT of 6' wire fence. Put it out, didn't see it picked up, follow up with an inquiry. Kristin (awesome) got right back to me and arranged a separate pick up. Super fast, pleasant, professional. Had a second issue just this week, same great experience. Job done right, done fast, no hassles."

- Homeowner, Mendham, NJ

Accountability, data accuracy and
responsible practice.

As a B-Corp-certified company, RTS upholds rigorous standards of accountability, data accuracy, and responsible practice. Learn about our on-demand and custom waste management services in municipalities and build a more sustainable plan for your community.

True Advisor

B Corporation

LEED Accredited

Read our case study.

Learn more about how RTS can optimize your municipal waste and recycling.

Let's talk.