“We’re focused on what services clients need and making sure we’re charging accordingly.” CEO Gregory R. Lettieri and more than a dozen executives speak with Industry Dive’s Waste Dive on navigating the coronavirus economy:

Commercial volumes are down dramatically in many markets, employee hours are being cut and contract terms are tested. How service providers respond could have lasting implications.

What looked like it would be another boom year for waste and recycling companies has dramatically shifted within a matter of weeks to become the year of COVID-19. Business continues, as the industry’s services have been deemed essential during the pandemic, but no one can predict what it will look like on the other side.

Protecting employees from the coronavirus is said to remain the industry’s top priority, with significant attention focused in recent weeks on new procedures for frontline workers and shifting thousands of administrative personnel to remote arrangements. But with commerce largely shut down in many parts of the United States, some companies are faced with the existential issue of maintaining those jobs in the first place.

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