Improving Efficiency and Recycling Across the Hospital System

Problem

One of the largest city hospital campuses in the U.S.—with locations in Manhattan, Queens, and Brooklyn—needed a more effective waste management regimen that advanced recycling initiatives while reducing operational inefficiencies. Fragmented programs, multiple vendors, and time-intensive manual tracking hindered performance and diverted staff energy from core patient support functions.

Solution

RTS collaborated with on-site teams to pilot and refine recycling programs for materials like blue wrap and plastic film, establishing meaningful sustainability reporting metrics and staff training. RTS also streamlined resourcing and service verification through mobile app notifications, consolidated reporting, and unified billing to alleviate operational burden. Finally, RTS evaluated existing equipment, extending the life of containers and compactors through targeted maintenance rather than costly replacements.

Operational Efficiency

RTS’s hands-on, data-supported approach helped this hospital campus identify opportunities, align multi-site operations, and leverage technology to reduce administrative overhead. Real-time service verification, simplified resourcing, and strategic equipment management demonstrate how RTS embeds efficiency into day-to-day operations while supporting sustainability goals.