Holiday Service Alerts
If you have any questions or concerns, please feel free to contact us via our Support Desk.
Canada
Canadian Customers
Canada Day 2026
Canada Day – Wednesday, July 1, 2026: The office will be closed. Please note that services may be pushed ahead or carried over by 1-2 days. Customers who are normally serviced on Wednesdays can expect to receive service one day early, or a day later in service of up to 2 business days.
If your site will be closed, please let us know by Wednesday, June 24, 2026, so that we can advise the haulers in advance and avoid any unnecessary charges due to blocked access.
Need Support?
RTS Customer Support is available to assist:
- Email: service@rts.com
- Portal: RTS Customer Portal (if applicable)
Thank you for your partnership.
United States
NYC Customers
Independence Day 2026
Dear Valued Customers and Partners,
In observance of Independence Day, waste service schedules will be adjusted:
- There will be no waste and/or recycling services on the evening of Friday, July 3rd or Saturday, July 4th
- Regular waste and/or recycling services will resume on Sunday evening, July 5th
Please ensure materials are accessible on your adjusted service day to avoid any disruption.
Need Support?
RTS Customer Support is available to assist:
- Email: customerservice@rts.com
- Portal: RTS Customer Portal (if applicable)
Thank you for your partnership.