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Role

The position is based in New York, NY.

The ideal candidate has an accounting background with experience in accounts receivable and collections related functions. They have strong communication skills, attention to detail, and the ability to prioritize tasks with a problem-solving attitude.

Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

  • Ensure timely collection of payments
  • Follow up consistently to monitor the expected customer payment dates and make allowances with management approval and examination of customer payment plans, payment history, and credit line
  • Initiate collections on past-due accounts
  • Investigate circumstances of non-payment; negotiate and resolve conflicts; expedite payment.
  • Process and post customer payments and refunds
  • Verify discrepancies and resolve customer billing issues
  • Perform customer account reconciliations
  • Record bank deposit activity to ensure proper balances in operating and clearing accounts
  • Verify discrepancies and resolve customer billing issues
  • Perform customer account reconciliations
  • Conduct credit checks on new customers
  • Work closely with the Sales and Ops teams to ensure there are no outstanding issues with customer accounts and invoicing procedures
  • Report on collection activity, Days Sales Outstanding (DSO), and accounts receivable aging status
  • Participate in ad-hoc accounting and finance projects

Qualifications

Experience & Education

  • Education: Bachelor's Degree (a degree in Accounting or Finance is a plus)

Additional Qualifications

General competencies include:

  • 1+ years of experience in Accounts Receivable or Collections
  • Strong computer skills including Accounting Systems/ERP and excel
  • Strong verbal and written communication skills
  • Strong interpersonal and customer service skills required
  • Ability to multi-task, work under pressure and meet deadlines required
  • Ability to function independently and effectively in a self-directed environment

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