At RTS we know what it takes to have a quality UC solution that delivers real benefits and ROI to a business.
Unified Communications
Unified communications (UC) is the integration of real-time communication services such as instant messaging (chat), presence information, IP telephony, video conferencing, call control and speech recognition with non real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.
Some benefits of the various UC-enabling technologies are: presence and messaging enable quick and effective communication and collaboration across the enterprise. Mobility and desktop applications improve levels of responsiveness, in turn helping to accelerate transactions and revenue generation opportunities. Business applications such as Speech Access, give mobile employees hands-free access to desktop tools (e.g. Microsoft Outlook) and communications (e.g. dialing, conferencing) through simple and intuitive speech commands.
These applications, and others, combine to create a natural evolution towards the integration and streamlining of business processes. RTS can show you how to leverage these technologies as well as others to take your employees and business to the next level. The end goal is to enhance your customers' experience and in turn improve your business financial performance.
- Video Conferencing
- Messaging
- VoIP
- Instant Messaging
- Presence
- Collaboration
